Refund policy
Tamrah Global FZE LLC
1. General Policy
At Tamrah Global FZE LLC, we are committed to providing transparent and fair services. This Return and Refund Policy outlines the terms under which refunds may be requested for our services.
By using our services, you agree to this policy in full.
2. Eligibility for Refund
Refunds may only be considered under the following conditions:
- Duplicate payment made in error
- Service not delivered due to internal operational issues
- Technical errors caused by our system resulting in non-fulfillment of service
3. Non-Refundable Services
The following are strictly non-refundable:
- Consultation fees once service has started
- Application processing or documentation fees
- Digital services already delivered or initiated
- Administrative or registration charges
- Third-party fees paid on behalf of the client
4. Refund Request Process
To request a refund, you must:
- Contact us via official email or WhatsApp
- Provide proof of payment and reason for refund
- Allow up to 7–14 working days for review
All refund requests are reviewed internally before approval.
5. Approval & Processing
If approved:
- Refunds will be processed through the original payment method
- Processing time may take 7–14 business days depending on the bank or payment provider
6. Service Commitment
Tamrah Global FZE LLC ensures full commitment to delivering services as promised. Refunds are not granted for change of mind or personal preference once the service has been initiated.
7. Contact Information
For any questions regarding this policy, please contact:
Tamrah Global FZE LLC
Email: info@tamrahglobal.com
Phone / WhatsApp: +971 565561226